990 Privacy Policy — How We Protect Your Information
User privacy is a top priority at 990. This policy outlines what information we collect, how it is used, and your rights as a user in Malaysia.
Last Updated: 1 January 2026
Information Collected by 990
When you register and use the 990 platform, we collect several categories of information to ensure our services operate reliably and securely for all Malaysian users.
Account Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is used to verify your identity and keep your account secure.
Device & Browser Information
990 automatically collects technical information such as IP address, browser type, operating system, screen resolution, and session data. This helps us detect suspicious activity and optimise the user experience across different devices.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we retain transaction records including your chosen payment method (such as DuitNow or Touch 'n Go), transaction amounts, and timestamps. Full account numbers or card details are not stored directly in our systems — they are handled by payment providers that comply with industry security standards.
Platform Usage Data
We record in-platform activity such as games played, bets placed, session duration, and interactions with platform features. This data is used for internal analytics and service improvement.
How Is This Information Used?
990 uses the information collected for the following specific and transparent purposes:
- Identity verification and account security — ensuring only the rightful account owner can gain access.
- Financial transaction processing — processes MYR deposits and withdrawals accurately and securely.
- Customer support — enabling our team to identify and resolve account-related issues efficiently.
- Legal compliance — meets Malaysian legal requirements relating to record-keeping and financial reporting where applicable.
- Platform improvement — analyses usage patterns to develop new features and improve usability.
- Fraud prevention — detecting and blocking suspicious activity or conduct that violates our terms of use.
990 does not use your personal data for any third-party advertising or commercial profiling purposes without your consent.
Cookies & Session Tracking
The 990 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
Types of Cookies Used
- Session cookies — stored temporarily while you use the platform and deleted automatically when the browser is closed. Used to maintain your logged-in status.
- Preference cookies — saves preferences such as your chosen language and display settings for a more convenient experience.
- Analytics cookies — collects aggregated data on platform usage patterns for internal improvement purposes only.
- Security cookies — helps detect and prevent unauthorised access or suspicious activity.
You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the login and navigation functionality of the 990 platform.
Data Storage, Security & Sharing
Data Security
990 employs robust technical and organisational security measures to protect your personal data. These include SSL encryption for all data transfers, strict internal access controls, and continuous system monitoring to detect security threats.
Data Retention Period
Account information is retained for as long as your account remains active. Financial transaction records are kept in accordance with applicable Malaysian legal requirements. Upon account closure, personal data that is no longer needed will be deleted or anonymised within a reasonable timeframe.
Third-Party Sharing
990 does not sell or transfer users' personal data to third parties for commercial purposes. Data is only shared in the following limited circumstances: (a) with payment service providers required to process MYR transactions; (b) with the relevant authorities when mandated by Malaysian law; and (c) in the event of a business merger or acquisition, where users will be notified in advance.
User Rights & How to Contact Us
As a 990 platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold relating to your account.
If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting support.
You may request account closure and data deletion, subject to legal retention requirements.
To exercise any of the above rights or if you have any questions about this Privacy Policy, please contact the 990 support team at [email protected]. We will respond to privacy-related enquiries within seven business days. For other common questions, please visit our FAQ us.
990 reserves the right to update this Privacy Policy from time to time. Any significant changes will be clearly displayed on this page along with the latest revision date. Continued use of the platform after any changes constitutes acceptance of the updated policy.