990 Responsible Gaming — Play Safe and Smart
990 believes that online entertainment should be enjoyed in a healthy and responsible way. This page provides guides, tools, and information to help you stay fully in control.
What Is 990's Commitment to Responsible Gaming?
990 is more than just an entertainment platform — we are a partner who genuinely cares about the well-being of our users. Our commitment to responsible gaming is at the core of how we operate. We believe every user deserves to enjoy online entertainment in a way that is safe, balanced, and does not negatively impact their personal life, finances, or social relationships.
The 990 platform provides a range of tools and resources designed to help users manage their gaming activity responsibly. We are also committed to educating users about the early signs of problem gambling and encouraging them to seek help when needed.
It is important to remember that online gaming should be a source of enjoyment, not stress. If you find yourself playing to escape pressure, chasing losses, or neglecting daily responsibilities, these may be signs that you need to take a break and reassess how you are engaging with the platform.
Warning Signs of Risky Gambling Behaviour
Recognising the early warning signs is an important first step. Here are some signals to watch out for in yourself or someone you care about:
Continuing to play in the hope of winning back money already lost, even as the situation gets worse.
Spending far more time than planned and finding it difficult to stop even when you want to.
Borrowing money to gamble, dipping into emergency savings, or neglecting bills and basic needs.
Neglecting family, friends, or work responsibilities due to excessive time spent gambling.
If you recognise any of the signs above in yourself, we encourage you to use the self-control tools available on the 990 platform or seek professional help right away.
How to Set Healthy Time and Budget Limits
One of the most effective ways to enjoy online gaming responsibly is to set clear limits before you start playing. 990 encourages this proactive approach.
Setting Time Limits
Decide how long you want to play before starting a session. Use a timer or phone reminder as your guide. When your time limit is up, end the session — even if you're on a winning streak — because that discipline is what separates healthy entertainment from risky habits.
Setting a Budget Limit
Decide on an amount in RM that you are comfortable spending on entertainment each week or month. Think of it the same way you would any other leisure expense, like going to the cinema or dining out. Never gamble with money you cannot afford to lose — that is, money meant for essentials, bills, or savings.
Avoid Playing When Emotional
Avoid playing when you are feeling stressed, sad, angry, or under financial strain. Decisions made in an emotionally unstable state are rarely sound and can lead to regret later on.
Self-Control Tools Available on the 990 Platform
990 offers several self-control features that you can access directly through your account settings:
Set a daily, weekly, or monthly deposit limit in RM to control how much you can load into your account. Limits take effect immediately once set.
Take a short break from the platform for 24 hours, 7 days, or 30 days. During this period, you will not be able to access your account for any gaming activity, giving you the space to step back and reconsider.
If you feel that gambling has become a serious problem, you can apply for a long-term self-exclusion. This will block your access to the 990 platform for an extended period to support your recovery.
To activate any of these self-control features or to get assistance, please contact the 990 support team via email at [email protected] or visit the FAQ us.
Protection of Minors
990 takes the protection of children and teenagers very seriously. Our platform is intended for adult users aged 18 and above only. We implement a range of measures to ensure minors cannot access our services:
- All account registrations require age and identity verification.
- 990 reserves the right to request age verification documents at any time if there is reasonable doubt.
- Accounts suspected of belonging to a minor will be suspended immediately pending investigation.
- We encourage parents and guardians to use parental control software on shared devices to prevent unsupervised access to online gaming platforms.
If you suspect that a child or teenager is using the 990 platform without authorisation, please contact us immediately at [email protected].
Life Balance and Seeking Professional Help
Online gaming is just one small part of a balanced life. 990 encourages users to maintain a healthy balance between online entertainment and other activities such as exercise, spending time with family, pursuing hobbies, and looking after their mental well-being.
If you or someone you know is struggling because of gambling, do not hesitate to reach out for help. Talking to someone you trust — a family member, close friend, or mental health professional — is a brave and positive step.
The 990 support team is also here to listen and assist you with information on available help resources. Remember, seeking help is a sign of strength, not weakness. You do not have to go through this alone.
For any enquiries related to responsible gaming or to activate self-exclusion tools, contact us at: [email protected] or check FAQ for further guidance.